Online Software Help: Troubleshooting Tools Like SendGrid, OpenAI, and More

If you’re using online software tools (also known as SaaS—Software as a Service), problems can still happen even though the platforms are cloud-based. 

Software Support: Common Problems & How to Fix Them

If you’re using custom software, business apps, or SaaS tools, problems can happen. This guide covers the most common software issues and how to troubleshoot them.

What to Gather Before Requesting Software Support

When something goes wrong with your software, the fastest way to get help is to provide clear, specific details right from the start. This saves time and avoids back-and-forth emails.

When Do You Need Custom Software?

Custom software is built specifically for your business or workflow. Unlike off-the-shelf apps (like Shopify, QuickBooks, or Trello), custom software is tailored to your exact needs.