What Counts as a Website Emergency?
- Your website is completely offline
- Pages are not loading or are displaying errors
- Forms, checkout pages, or booking systems are broken
- Your site has been hacked or defaced
- Your domain or hosting has expired and your website is down
What Should You Do First?
- Take note of what’s happening
- Do not try to fix complex issues yourself unless you’re sure—it can sometimes make things worse.
How to Contact Me for Website Emergencies
Use the Contact a Human support article to contact me.
What Happens Next?
- I’ll respond as soon as possible, often immediately for emergencies
- We’ll figure out what went wrong
- I’ll help you get your website back online fast