SEO Tools Help: Fixing Issues with SEO Dashboards & Reporting Tools

What Is an SEO Platform?

An SEO platform is any tool you use to:

  • Monitor keyword rankings
  • Track backlinks
  • Audit your website
  • View SEO performance data

Examples include:

  • SEMrush
  • Ahrefs
  • Moz Pro
  • Ubersuggest
  • BrightLocal (for local SEO)

Common SEO Platform Issues

1️⃣ Incorrect or Outdated Rankings

  • Cause:
    • Rankings fluctuate naturally
    • The platform’s data hasn’t updated yet
    • Local search personalization affects results
  • What to Do:
    • Wait for the next data refresh (most tools update daily or weekly)
    • Compare multiple platforms for accuracy
    • Check in Incognito mode or with a VPN for neutral search results

2️⃣ Broken Site Audits or Errors Displayed

  • Cause:
    • Crawl errors (robots.txt blocking the bot)
    • Server restrictions on SEO tools
    • Temporary tool glitches
  • What to Do:
    • Ensure your robots.txt file allows crawling
    • Whitelist SEO tool bots in your security settings
    • Try a manual crawl or run the scan again later

3️⃣ Keyword Tracking Not Working

  • Cause:
    • Keywords not properly added to the platform
    • Incorrect location or device settings (desktop vs mobile)
    • Limits on the number of keywords you can track
  • What to Do:
    • Re-enter or double-check your keyword list
    • Set the correct geolocation and device type
    • Review your plan limits

4️⃣ Integration or API Issues

  • Cause:
    • SEO platform disconnected from Google Analytics or Google Search Console
    • API keys expired or permissions removed
  • What to Do:
    • Reconnect integrations
    • Update or reauthorize API keys
    • Test connections in the platform settings

Need Direct Support?

If your SEO platform is giving confusing results, not working properly, or showing incorrect data, I can help review the issue.

SEO Emergencies

If your SEO performance suddenly drops, or your tracking stops completely, visit the Emergency Section for immediate support.

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